RateForce
RateForce is Saas based platform that offer car insurance quotes from various insurance companies across the USA. It was established in 2014. The company’s goals is to make it easier for people to purchase auto insurance quickly with best rates.
Tech Stack
.NET
Angular
MS SQL
Java
Industry
Insurance
Country
USA
Time Line
8 Months
Business Challenges of RateForce
RateForce faces several operational challenges. They encounter difficulties in managing policies and generating quotes quickly. The system they use is not very user-friendly, and analyzing data is complex due to the large amount of information involved in creating accurate quotes, which demands significant time and resources.
Adapting to changes in risk factors and regulations adds another layer of difficulty, requiring continuous adjustments to algorithms and systems. Effectively communicating with customers and ensuring their satisfaction is an additional challenge for RateForce. Lastly, they must handle the crucial task of maintaining data security and complying with privacy regulations, which adds complexity to their operations according to USA legal norms.
Our Approach
We start with an initial consultation to understand their needs and challenges. This guides us in creating a tailored solution using agile methodology. After developing key features aligned with their requirements, we gather feedback, ensuring satisfaction. Subsequently, we proceed to train their team on the implemented solution.
Solutions that we have offered
We create a single system that is designed to efficiently address their specific needs and provide a comprehensive solution tailored to enhance their overall operations.
Our Insurance CRM Features Include:
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Quote Generation:
Using our system users can accurately generate and compare quotes accurately based on their specific needs. They get quote withing one minute.
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Customer Reports:
Our system generates detailed reports for clients to help them make informed decision.
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Agent Management:
This tool allows efficient management of agents, ensuring smooth communication and coordination within the system.
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Alerts:
Clients and users receive timely notifications throughout the process. These notifications cover various events, such as upcoming payments, payment confirmations, incomplete policy processes, pending document signatures, and more.
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Policy Management:
We provide secure and robust policy management features that are user-friendly for both clients and users throughout the entire process, from policy generation to maintenance.
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Risk Assessment:
It assesses policyholder risk by examining coverage, addressing gaps, verifying addresses and zip codes, optimizing premiums according to needs, and streamlining the claims filing process, ensuring a comprehensive and efficient insurance experience.
Third-Party Integration
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Custom ESign Solution:
Custom ESign Solution: This enables e-sign functionality, which allows users to sign all documents easily and paperless.
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ITC Turbulator:
It provides accurate policy rates to provide accurate and live quoting based on the given inputs.
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MVR API Integration:
We have integrated the Motor Vehicle Record (MVR) API for easy underwriting and insurance assessments, facilitating insurance assessments.
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VIN:
It helps to gather and validate accurate vehicle information given by user.
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Payment Integration:
we have implemented AUTHORIZE.NET & CardConnect solution for secure payment transaction.
Azure Cloud Solutions we have implemented
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Azure Logic App:
To streamline their workflow automation, we utilized Azure Logic App, integrating AL3 format for data sync and notification reminders. Additionally, we incorporated DB sync to update policy statuses. This streamlines their operations efficiently.
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Azure Web App:
We have hosted the system on the Azure web app to leverage scale-in and scale-out features and optimize costs.
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Azure SQL:
We design schemas in Azure SQL hyperscale tier, following HIPPA compliance, this ensures secure data management and storage tailored to business requirements.
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Azure Cloud Storage:
We utilize Azure Cloud Storage to securely store various data formats like images, files, and PDFs. The system is configured with robust security measures and enhanced accessibility through Content Delivery Network (CDN).
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Summary
Before using our system, they were creating 200 policies monthly, now with our system, they generate 20,000 policies monthly, they’ve not only increased efficiency but also improved user and customer experiences significantly.
Project Screenshot
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